Our company primarily offers server power supplies, server heatsinks, server splitters, complete servers, server chassis, rugged computers, and server motherboards.
2.How can I obtain detailed specifications and technical parameters for your products?
You can download product specifications from our official website or contact our sales representatives for detailed technical parameters and specifications.
3.What certifications and quality control measures do you have?
Our products undergo rigorous quality control processes, including raw material inspection, production monitoring, and final product testing. We hold ISO9001 and other relevant industry certifications.
4.What is the minimum order quantity?
The minimum order quantity varies by product type. Generally, the minimum order quantity is 100 units, but specific details can be confirmed with our sales team.
5.Can you provide samples? Who covers the cost of samples and shipping?
We can provide samples for testing. The cost of samples is typically borne by the customer, but it can be deducted from the total order amount upon confirmation of a formal order. Shipping costs are generally the responsibility of the customer.
6.What is the price of the products? Do you offer wholesale discounts?
Product pricing depends on order quantity and specific specifications. We offer discounts for bulk orders, and detailed pricing information can be obtained by discussing with our sales representatives.
7.Can I choose different shipping methods?
Yes, we offer various shipping methods, including air freight, sea freight, and express delivery. You can select the shipping method that best suits your needs.
8.What payment methods do you accept?
We accept multiple payment methods, including bank transfers, credit cards, and PayPal. You can choose the payment method during order confirmation.
9.How are quality issues or damages handled?
If there are quality issues or damages during transportation, please contact our customer service team immediately. We will provide return or exchange services based on the situation and resolve the issue.
10.Do you provide after-sales service and technical support?
Yes, we offer comprehensive after-sales service and technical support. Our technical team is ready to answer your questions and provide relevant technical guidance.
11.Can products be customized? What are the minimum requirements and time for customization?
We offer product customization services. The minimum order quantity and time for customization vary based on specific requirements. Please discuss your customization needs and delivery time with our sales team.
12.Are there special discounts for large quantity purchases?
We offer special pricing discounts for large quantity orders. Specific discount policies can be discussed with our sales representatives to get the best offer.
13.Do you provide installation or training services for your products?
Yes, we provide installation and training services for our products. The specific services and fees can be discussed based on customer needs and order details.
14.Do you have relevant quality inspection reports available?
Yes, we can provide relevant quality inspection reports, including product test results and certification documents. Please request these reports from our sales representatives when placing an order.
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